In order to give you the best support, please do the following

  1. Go to the Menu → Info page
  2. Press the Update button
  3. Restart your TV box and check your channels

 

 

 

 

 

 

If the channels are not working, please send us your

  1. Firmware version (from the Info page)
  2. Device ID (from the Info page)
  3. Invoice (dealers/shops do not need to provide invoice)